Un-Billable Hour: Business Management Strategies for the Busy Lawyer Around the Community Table

Un-Billable Hour: Business Management Strateg...

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Seat At The Table: Getting an “A+” in Client Satisfaction

In this episode of the Un-Billable Hour’s Seat at the Table: What’s the difference between sending clients out the door with their case successfully resolved and having clients walk away with a great feeling and a real human connection to you and your firm A law firm is a service ...  Show more

Putting Profits First. Make Profits a Decision and Priority, not a Leftover.

Money, profit, probably isn’t the only reason you own a law firm. But it is an important part of it. Guest Ben Hockema is a financial planner who specializes in helping business leaders focus on long-term profits and understand why focusing on, and delivering, profit is so import ...  Show more

Seat at the Table: Maximizing the Value of Non-Attorney Salespeople

In this episode of the Un-Billable Hour’s Seat at the Table: Get past the stigma: Law firms sell a service, and that’s no different than any other service business. It makes sense to hire a sales pro to find and sign customers What makes for a good non-attorney sales pro? What sk ...  Show more

Your Firm’s Reputation Matters. It Starts With Who You Hire.

Reputational management and referral marketing in a crowded field are valuable commodities. But how are law firms and legal leaders building their business through reputational development? Guest David Craig is an experienced and recognized attorney specializing in trucking accid ...  Show more

Seat At The Table: How To Avoid Wasting Money On Marketing

In this episode of the Un-Billable Hour’s Seat at the Table: Establishing a brand is one thing, sharing that brand with potential clients who need what you’ve established as a brand – your solutions – is next It’s easy to waste money on marketing when your efforts are unfocused. ...  Show more