7. Lessen Digital Misery with Complex Apps (f...

As AI-powered tools flood the market promising quick evaluations and audits, the conversation zeroes in on a critical issue: the reliability of these tools. In this episode, co-hosts Therese Fessenden and NN/G VP Kate Moran sit down with Jamie Holst and Christian Holst, the co-fo ...  Show more

The interest in “customer insights” is higher than ever, and more people are interested in both research insights and carrying out research on their own. But, who’s making sure research is done well? Therese sits down with Ned Dwyer, CEO and co-founder of Great Question, to talk ...  Show more

In this UX potpourri session, Darren focuses on the following topics: 1) The importance of domain knowledge (and the consequences of exalting general knowledge); 2) The rise and fall of UX; 3) Tell-tale markers (of job seeking) and 4) Of AI and empathy. Check out this extended UX ...  Show more

How can a self-audit help you move forward in your design career? Our guest today is Rajeev Subramanian, founder of Shift UX. You’ll learn about the three stages of doing a self-audit, why it’s important to lean into a specific niche, how this process can help inform your job sea ...  Show more

In this episode of Future of UX, I’m back from a little break — and a big life change (spoiler: I had a baby!).We’re kicking things off with a fresh quarterly update on everything new and exciting in the world of UX, AI, and design tools.I’ll walk you through:What’s new with AI a ...  Show more

In this episode, we’re tackling a question that every UX designer thinks they understand—but do we really?💡 Are we designing for how people actually think—or just how we assume they think?We rely on psychology-based UX laws like:✔️ Hick’s Law (Too many choices slow people down—r ...  Show more