Developing for Intent: How Conversational A.I...

Network automation has been "coming soon" for over a decade. So what's actually different this time? John Capobianco, Head of AI & Developer Relations at Itential, built NetClaw — a CCIE-level AI agent that manages network infrastructure through Slack and WhatsApp. It hit 300 Git ...  Show more

Your basic search is missing a massive section of the internet. In this IT Visionaries Spotlight, Chris Brandt talks with Sudheesh Nair, Co-Founder and CEO of TinyFish, about the hidden layer of the internet - the data, pricing, and real-world context that never shows up in searc ...  Show more

Have you ever hung up after a customer service call, feeling more frustrated than when you dialed in? In today's episode, we delve into customer service, where dissatisfaction seems to be the norm rather than the exception. With a staggering 97% of people reporting poor interacti ...  Show more

We’ve all spent countless hours on-hold just waiting for a customer service representative to answer the smallest of questions. But what if your query could be handled by a bot that acted and communicated like a human? That reality is already here, and you may have experienced ...

Every company has a secret sauce —it’s the differentiator that  separates one company from the rest of the pack and keeps it successful long-term. For Juniper Networks, CMO Mi ...

On the show we hear over and over again that marketing and sales need to find alignment and that data needs to be a big part of that. Kevin Tate is the CMO of Clearbit, a company that is ...