MBA1804 How to Wow Your Customers With Little...

Feeling stuck in a mastermind group that seems busy but never actually moves you forward? Or maybe you're thinking about joining one and wondering if it'll be a game changer or just another commitment on your calendar. Knowing the difference can save you a ton of time, energy, an ...  Show more

Some days make you question whether you’re actually becoming the person you know you could be. You feel the gap between who you are and who you want to be, and it nags at you in quiet moments. If you’ve been sensing that your old patterns or inner scripts are keeping you from ste ...  Show more

Sometimes the smallest gesture creates the biggest return.In this episode, I talk about one of my favorite stories ever—where a simple act of gratitude turned into a massive business opportunity. This is for all the entrepreneurs out there who are obsessed with scale and tech... ...  Show more

The lifeblood of a small business is its customers. Going the extra mile to provide easy payment methods and clear communication can mean the difference between a couple of sales, and a couple hundred. Jannese and Austin discuss what they love to encounter as customers patroni ...

"It's crazy what actually happens when you try and go above and beyond." Today, Alex (@AlexHormozi) discusses the importance of delivering exceptional customer service in order to increase prices, retain customers, and gain more referrals. By going above and beyond, small busines ...  Show more

People don’t just buy products – they buy stories. So how do you tell yours in a way that sticks, connects, and builds loyalty? In this minisode of Small Business Bytes on This is Small Business, host Andrea Marquez explains how you can write a brand story that does more than jus ...  Show more