#018 - Getting Clients to CHANGE their Minds

This podcast transcript features host Victor Antonio discussing negative buying signals, which are verbal cues indicating a customer is unlikely to make a purchase. Antonio emphasizes that sales professionals must look beyond literal words by analyzing body language and vocal ton ...  Show more

Everyone is a salesperson because a significant portion of all professional life involves influencing and persuading others. The most critical sale an individual ever makes is selling themselves on their own potential for success and the value of their goals. To maintain this int ...  Show more

Are clients bringing you down? Dan and Alison answer your questions with the help of Diane Hessan, the founder and chair of the marketing technology agency C Space. They talk through what to do when you have a difficult client, your coworkers are hampering your ability to serve c ...  Show more

My secret for creating a sustained, successful business? Customer support excellence! 11 years in business, thousands of customers served, and I think it’s safe to say I’ve learned a thing or two about how to make a customer's experience top-notch and unforgettable. Would you lik ...  Show more

This episode features a live session from Instagram where I discussed how your personal brand gets you clients (don't mind the audio issues! 💙)

It was probably my most successful solo lives to date. I got extremely specific with examples of what consumer be ...

What is your method of connecting with your customers? Does your product or service make sense to them, and do you understand how they see it? 

Our perception of what is easy and straightforward and what the customer perceives as easy and straightforward can some ...