530: How to Prepare for Conflict, with Amy Ga...

Will Guidara: Unreasonable Hospitality: The Field Guide Will Guidara is the former co-owner of Eleven Madison Park, which under his leadership received four stars from the New York Times, three Michelin stars, and in 2017 was named #1 on the list of the World’s 50 Best Restaurant ...  Show more

Bill Flynn: The Hero Trap Bill is CEO of Catalyst Growth Advisors and a member of Marshall Goldsmith’s 100 Coaches Agency, a global community of the world’s top executive coaches. His writing appears in Harvard Business Review, Training Magazine, and ATD. He is the author of The ...  Show more

Host Morra Aarons-Mele speaks to HBR contributing editor and podcast host Amy Gallo about why conflict is so hard and how to make conflict a force for good in your work relationships. Amy is also the author of "The HBR Guide to Dealing with Conflict," and she shares her four-step ...  Show more

When you’re in the middle of a conflict, it’s common to automatically enter fight-or-flight mode. But HBR contributing editor and workplace conflict expert Amy Gallo says it’s possible to interrupt this response, stay calm, and find a path towards a more productive discussion. In ...  Show more

Many of us would rank getting along with colleagues as an important aspect of work, but, as Amy Gallo explains, relationships devoid of disagreement can actually be less productive. 

“While our natural human in ...