530: How to Prepare for Conflict, with Amy Ga...

Chris Bailey: Intentional Chris Bailey is an author and lecturer who explores the science behind living a more productive and intentional life. He has written hundreds of articles on the subject and is the bestselling author of The Productivity Project, Hyperfocus, and How to Cal ...  Show more

Ludmila Praslova: The Canary Code Ludmila Praslova is a Professor of Industrial-Organizational Psychology at Vanguard University of Southern California and regularly writes for Harvard Business Review, Fast Company, Psychology Today, and Forbes. She’s the recipient of the 2025 Ta ...  Show more

Host Morra Aarons-Mele speaks to HBR contributing editor and podcast host Amy Gallo about why conflict is so hard and how to make conflict a force for good in your work relationships. Amy is also the author of "The HBR Guide to Dealing with Conflict," and she shares her four-step ...  Show more

When you’re in the middle of a conflict, it’s common to automatically enter fight-or-flight mode. But HBR contributing editor and workplace conflict expert Amy Gallo says it’s possible to interrupt this response, stay calm, and find a path towards a more productive discussion. In ...  Show more

Many of us would rank getting along with colleagues as an important aspect of work, but, as Amy Gallo explains, relationships devoid of disagreement can actually be less productive. 

“While our natural human in ...

How does it feel to work with somebody you'd rather avoid? Let's admit it: We all experience a fair share of difficult people at work. And many times, we just have to be around them whether we like it or not. However, there are a few things, that we can do to lessen their impact ...  Show more