The new weird: Navigating the next era of commerce with Kristen LaFrance

The new weird: Navigating the next era of com...

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Real Life Retail: Jeremy + Julie Brown of Province of Canada

Today Steph Laposta is joined by Jeremy + Julie Brown of Province of Canada for the last episode of Real Life Retail, a weekly segment with honest, candid conversations with retailers. To finish the season off they talk about the creation of Province of Canada, the patience it ta ...  Show more

On top since 1938: How REI builds a peak customer experience from beginning to end

REI needs no introduction. They’ve been a juggernaut in the outdoor retail industry for decades, and most of us already know that their customer experience is absolutely unmatched. In this episode, Chief Experience Officer Curtis Kopf digs into the ways that REI builds community, ...  Show more

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