Never Split the Difference

According to Dr. Abbie Maroño, someone judges whether or not they can trust you within 33 milliseconds of meeting you. Once they've made their observation, they'll spend every interaction looking for cues to confirm what they felt (correct or not). So how do you convey trustworth ...  Show more

Dale Carnegie is a global training organization with 200 operations in 86 countries. Its instructors teach the Dale Carnegie course following the model he developed over 100 years ago. Joe Hart took the course as a young lawyer, and it changed the trajectory of his life. He left ...  Show more

Want to know what it’s like to negotiate for a person’s life? Want to learn the secrets of great negotiation? Want to find out why a deal can break down with no warning? “The deal-killers are as important as the decision maker”, explains Chris Voss. “We've changed our hostage neg ...  Show more

<span style="font-weight: 400;">During Chris’s 24-year tenure in the Bureau, he was trained in the art of negotiation by not only the FBI but Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General’s Award for Excellence in Law Enforcement and the ...

Ever wondered how developing your negotiation skills can give you a competitive advantage at work? Today's guest is Chris Voss - the CEO & Founder of The Black Swan Group and author of "Never Split The Difference: Negotiating As If Your Life Depended On It".

Chris ...

Chris Voss is one of the world's leading authorities on negotiation. As a former Lead FBI International Hostage Negotiator and CEO of The Black Swan Group, he’s spent years mastering the art of negotiation in high-stakes situations. For law firm owners, negotiation isn't a profes ...  Show more