Never Split the Difference

According to Dr. Abbie Maroño, someone judges whether or not they can trust you within 33 milliseconds of meeting you. Once they've made their observation, they'll spend every interaction looking for cues to confirm what they felt (correct or not). So how do you convey trustworth ...  Show more

Dale Carnegie is a global training organization with 200 operations in 86 countries. Its instructors teach the Dale Carnegie course following the model he developed over 100 years ago. Joe Hart took the course as a young lawyer, and it changed the trajectory of his life. He left ...  Show more

“Never Split the Difference: Negotiating As If Your Life Depended On It" by Chris Voss is an insightful and practical guide to negotiation, drawing on the author's extensive experience as a former FBI hostage negotiator. 

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Host: Victor Menasce ...

Want to know what it’s like to negotiate for a person’s life? Want to learn the secrets of great negotiation? Want to find out why a deal can break down with no warning? “The deal-killers are as important as the decision maker”, explains Chris Voss. “We've changed our hostage neg ...  Show more

A former international hostage negotiator for the FBI offers a new field-tested approach to high-stakes negotiations - whether in the boardroom or at home. After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage ...  Show more

Negotiation, Business, Relationships, Collaboration, FBI

Summary

<span style="font-weight: 400;">Always be wary of accepting a frame that someone else has set for you. We'll look at that in our Thought of the Da ...