Investing in Customer Experience - Step 3: Only Sign a Good Fit

Investing in Customer Experience - Step 3: On...

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Turning Negativity into a Positive Learning Experience

After a custom software development conference Erik spoke at a good while back, he heard an attendee talking negatively about him afterwards. This was due to the fact that Erik used to not utilize formal contracts for prospects back in the day, and instead just sent proposals to ...  Show more

Investing in Customer Experience - Step 4: Once Signed, the Real Work Begins

Once you have signed a client, the real work begins! Today on Journey to $100 Million, listen in as Kevin shares the fourth step in his 11 step process on how you can foster growth in your organization through investing in customer experience. You’ve worked your butt off: you’ve ...  Show more

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