The Importance of Honesty in the Workplace

The Importance of Honesty in the Workplace

ERIK J. OLSON & KEVIN DAISEYERIK J. OLSON & KEVIN DAISEY

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Investing in Customer Experience - Step 10: Quarterly Business Reviews

Today on Journey to $100 Million, listen in as Kevin shares the tenth step in his 11 step process on how you can foster growth in your organization through investing in customer experience. When at step 10, it is time to have a 90 day check-in with your client. At this step, the ...  Show more

 . 4min 5sec
Tracking the Services You're Contractually Obligated to Provide

Not too long ago, we lost a client because we were not properly tracking our deliverables with a set timeline. What we mean by a deliverable, is when we form a contract with a client, we say we are going to do a certain number of services, for a certain amount of money. Today on ...  Show more

 . 4min 51sec

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