Investing in Customer Experience - Step 2: First Interaction

Investing in Customer Experience - Step 2: Fi...

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Auditing Your Offerings and Services on a Regular Basis

While Erik was in China at his Entrepreneurs' Organization (EO) conference, he learned a very important concept from the keynote speaker. Erik learned that over time, a lot of companies will continually innovate. This innovation allows for other companies to come in and swoop up ...  Show more

Investing in Customer Experience - Step 3: Only Sign a Good Fit

It is easy to get caught up in your sales process and excited in the moment after meeting with a prospect. That prospect may love your offerings and push for the deal, but that doesn’t always mean they are going to be a good fit. Today on Journey to $100 Million, Kevin shares the ...  Show more

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