Does Technology Rule Our Lives?

Andrew Brooks talks about how companies are suffering from the "AI Hype Tax" and how organizations can move from AI pilots to production. Andrew is Founder and CEO of Contextual.io where he focuses on helping organizations move beyond AI experimentation to building systems that d ...  Show more

Jennifer Gressman explores how performance data can reshape marketing strategies and drive better sales outcomes. Jenn is CEO of Site Impact where she leads efforts to help organizations improve campaign performance through smarter use of audience data. Her work focuses on aligni ...  Show more

Is technology holding us back?

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It’s fair to say that few people in tech are positioned to have a bigger impact on the future than Sam Altman. At OpenAI, Sam and his team have overseen monumental leaps forward in machine learning, generative AI, and most recently, LLMs that can reason at PhD levels. And this ...

Artificial intelligence is changing how we live and work in ways large and small. And it's why today we’re sharing an episode of Harvard Business School’s Managing the Future of Work podcast. In the episode “Microsoft’s AI perspective: From chatbots to reengineering the organizat ...  Show more

As AI continues to integrate into our workplaces, how do we ensure we don’t lose what makes us human? Social psychologist Heidi Grant speaks with NiCE's CX Division president Barry Cooper about why the current era of AI is misunderstood and how working with this new technology — ...  Show more