#36: Daniel Tardy—Nine Strategies That Will M...

Remarkable customer experiences don't happen because someone on your team happened to be in a good mood. They happen when a business decides, in advance, how people should feel at every step. Without that kind of intention, even great companies become forgettable. So how do you d ...  Show more

A lot of brands are saying the wrong thing first. They lead with their mission, their story, and their personality, thinking that will make people care. But customers aren't looking for a brand to admire. They're looking for a guide who understands their problem and can help them ...  Show more

Meetings can be an extremely frustrating part of work. But they don't have to be! Listen to this episode with guest Claire Johnson of Stripe to discover a meeting opportunity you may be missing, learn how to combat the worst meeting habit, and get some tips you can use to start i ...  Show more

WorkLife with Adam Grant, another podcast from the TED Audio Collective is back! This season, Adam takes a look at how to find meaningful work and how to make jobs more energizing. In this first episode: meetings. Meetings often drain our joy and sap our focus — and meeting overl ...  Show more

If you’re a professional, you’re going to be dealing with meetings for the next several decades, so it’s worth taking the time to get good at them. In this classic episode, I offer up six tips for taking control of meetings in your professional life. Check out full episode transc ...  Show more

Way too many of you ask me how do I get so many things done...It's by converting a lot of my 30-60 minute meetings into 15 minute meetings. Yes, this leads to much more productivity to squeeze as much juice out of a day but also gives you much more time to get back your wo ...