#96: Vanessa Van Edwards—How to Become the Mo...

Remarkable customer experiences don't happen because someone on your team happened to be in a good mood. They happen when a business decides, in advance, how people should feel at every step. Without that kind of intention, even great companies become forgettable. So how do you d ...  Show more

A lot of brands are saying the wrong thing first. They lead with their mission, their story, and their personality, thinking that will make people care. But customers aren't looking for a brand to admire. They're looking for a guide who understands their problem and can help them ...  Show more

Today’s riveting guest on the Speak Up with Laura Camacho podcast is Mike Acker, communication and public speaking coach.

Mike had to overcome his own communication challenges growing up such as a speech impediment and moving to Mexico at the age of 10, where he didn’t ...

We all have moments when we wish we were better communicators: less nervous, more confident, better able to connect with and inspire members of our team, and more likely to really be heard by those listening. According to this week’s guest, “Owning your voice means feeling con ...

In January of 2020 we launched Think Fast Talk Smart with the goal of helping people improve their communication skills. Now, with more than 100 episodes and an engaged audience tuning in from more than 200 countries, we're ...

The Summit of Greatness is back! Buy your tickets today – summitofgreatness.com

Today’s guest is Vanessa Van Edwards, who is the Lead Investigator at Science of People and is the bestselling author of Captivate: The Scienc ...