How to Use Influence to Support Your Company through a Transition with Eric Griffin

How to Use Influence to Support Your Company ...

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Angelo J. Valletta: Concise Communication, Empathy and Servant Leadership

In this episode, Dr. Laura Sicola interviews Angelo J Valletta, CEO of Ben Franklin Technology Partners, about leadership communication and taking risks. They discuss the importance of concise communication, the challenges of being an expert in a specific field and the need fo ...

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Aundrea Mitchell - Customer Contact Services: Building Trust Through Transparency

In this episode of Speaking to Influence, Dr. Laura Sicola interviews Aundrea Mitchell, president of Customer Contact Services. Aundrea shares her experiences of handling a major error, turning a crisis into trust.

Hear how she faced the challenge head-on, communicated ...

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