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Convenience or discovery: Which mission will your store serve?

As AI reshapes how consumers browse, shop, and buy, retailers must choose a mission for every location—and commit to it.See www.mckinsey.com/privacy-policy for privacy information

. 24min 57sec

Pacsun’s Gen Z playbook: Listen, learn, and let go

Pacsun CEO Brieane Olson talks to McKinsey partner Pamela Brown about community co-creation, leadership lessons, and what’s next for Gen Z and for Pacsun.See www.mckinsey.com/privacy-policy for privacy information

. 28min 29sec

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