The Great Data Debate with Rishad Tobaccowala...

AI is here to stay. That is a fact. How the luxury industry, a business segment that has always stood for delivering the best of the best products, services, and client experiences chooses to use AI requires deep consideration. Luxury Institute recently conducted a qualitative su ...  عرض المزيد

In Chapter 8 of Luxury Institute's latest podcast series, Extraordinary Customer Experiences (ECEs), we discuss Clienteling: an essential element of any customer journey. Clienteling, if approached as a means to earn, create and nurture trust, activate referrals, and be an ethica ...  عرض المزيد

In this episode, Misha and Nez debate if high prices alone define a #luxury brand. They discuss recent price hikes from brands like #Chanel and #LouisVuitton, questioning if the quality and exclusivity still justify these costs. They highlight issues like declining quality, marke ...  عرض المزيد

Noor Sweid is an influential figure in the world of venture capital and entrepreneurship, especially in the Middle East and North Africa (MENA) region. She is the founder and Managing Partner of Global Ventures, a UAE-based venture capital firm that invests in high-growth startup ...  عرض المزيد

In Episode 2 of Transforming Luxury, BoF’s new podcast presented by Klarna, we investigate what will inform the luxury product mix of the future. Indeed, the definition of a luxury good has expanded dramatically in recent years to now include a host of disruptive new categories, ...  عرض المزيد

On today’s episode, Clay is joined by Christian Billinger to discuss The Luxury Strategy by Kapferer and Bastien. Over the past 20 years, some of the best performing companies in the stock market have come from the luxury sector. For example Hermes and LVMH, which are both compan ...  عرض المزيد