Where do your online returns go? | Aparna Meh...

Did progress on your next big project stall out? Transformation expert Mary Martin refers to this moment as the "messy middle" — the frustrating gap between starting and finishing a goal, when you might lose confidence or give up altogether. Offering three ways to find glimmers o ...  Show more

Managing people is a deeply human line of work—it requires relational skills, judgement, and deep knowledge of the people you work with. But Hilary Gridley believes that when used properly, AI can not only help you become a better manager, but can help your team make more meaning ...  Show more

Do you ever order clothes online in different sizes and colors, just to try them on and then send back what doesn't work? Aparna Mehta used to do this all time, until she one day asked herself: Where do all these returned clothes go? In an eye-opening talk, she reveals the unseen ...  Show more

Can apps like Depop and By Rotation, which are giving new life to old clothes, help reduce the fashion industry's enormous environmental footprint?Justin Rowlatt heads to the London offices of both these online platforms. Depop's Justine Porterie explains how their clothing resal ...  Show more

Fashion's returns are a massive waste and emissions issue. In fact, 23 million returned garments were sent to a landfill or incinerated last year in the UK, and returns caused 750,000 tons of CO2 emissions just in the UK fashion industry alone, according to The Institute of Posit ...  Show more

Some major fashion brands have started charging for online returns, or even banning customers who routinely send products back. The companies say that growing levels of returns are hitting their profits, so just how costly is it to process an unwanted dress, and what really happe ...  Show more