How Siri and Alexa Are Changing Computing & W...

“Your call is very important to us.” Companies say things like this all the time in an effort to sound customer-focused and trustworthy. But do phrases like that actually reassure people—or do they quietly create the opposite reaction? Source: Michael Maslansky author of The Lang ...  Show more

Most credit cards have that little 3- or 4-digit security code you constantly get asked for when shopping online. It can feel like a nuisance—but that tiny number plays a surprisingly important role in reducing fraud in a very simple and effective way. https://www.chase.com/perso ...  Show more

Sam Schillace is deputy CTO and corporate vice president at Microsoft. Prior to working at Microsoft, Sam started a company called Writely, which was acquired by Google and became the foundation of what today is Google Docs. While at Google, Sam helped lead ma ...

Welcome to this week’s ICYMI, where we kick off the week with a quick game-changing tip that you might have missed. 

The biggest things that gets in the way of our success and greatness? Our own fear.  So how do we show up and play big? We're throwing it back to some mas ...

My philosophy as a doctor has always been connect first, educate second. People don’t care how much you know until they know how much you care. And this goes for all relationships, not just doctor-patient. Good communication is something we’d all like to master. And today’s gues ...  Show more

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How to find your voice when you need to be heard, learn when it's smart to choose silence, and communicate better with the people w ...