How Chick-fil-A Achieves Fantastic Customer S...

If your employees know what’s expected but still aren’t showing up, it’s time to rethink how you’re holding them accountable. In this episode, head coach John Felkins talks with a business owner about how to create clear, outcome-based expectations and build a culture where your ...  Show more

A thriving first location doesn’t guarantee a successful second one. In this episode, head coach John Felkins breaks down how to know if your business has the leadership, cash, systems, quality and demand needed to expand successfully. Next Steps: · 🎯 Not sure what to do next in ...  Show more

Slow and steady always wins the race. Today, Alex (@AlexHormozi) talks about Chik-fil-A’s story, interesting facts about the company, what they did to stay in the game, and some important lessons we can apply to our own businesses. Welcome to The Game w/Alex Hormozi, hosted by en ...  Show more

This episode discusses the concept of knowing what you are for as a leader. Chris and Perry discuss five key actions leaders can take to show their team they are for them, including believing abundantly, appreciating consistently, developing intentionally, listening actively, and ...  Show more

<span style="font-size: 10pt;">How can a business blend substantial growth with a robust culture of generosity? Today on the show, I'm joined by Mike Beckham, CEO and co-founder of Simple Modern, a nine-figure drinkware company nearly a decade old. Mike is also a well-known po ...

Today’s episode is another edition of our Coffee and Commerce series where we are joined by Vala Afshar, Chief Digital Evangelist at Salesforce to discuss creating a business culture designed to maintain the customer. Enjoy! Let me know what you think. Tweet me or leave a revi ...