How to talk to customer service – and actuall...

Shorter days, less sunshine, rain and snow ... the colder months can be a drag. But they don't have to be! In this episode, we share ideas to help you embrace the seasonal changes, whether you're a fan of the cold or not. We'll cover cozy rituals, dressing for the outdoors, ways ...  Show more

Picking a health insurance plan can be confusing and frustrating. There are endless acronyms and it's hard to predict what your health needs will be in six months. This episode, we break down some of the terms and share guided questions to help you choose the plan that's best for ...  Show more

Request A Customized Workshop For Your Company: https://www.americannegotiationinstitute.com/services/workshops/ In this episode, Nick Cegelski, Founder and host of the podcast, "30 minutes to President's Club," discusses how to negotiate and have difficult conversations about s ...  Show more

Right now, there’s something you want. 

Maybe you need help at home, more support from your partner, or it’s time to set a boundary at work. 

But you’re avoiding the conversation. Why? Because it feels hard. You don’t want conflict, you don’t want to upset anyone, ...

The pandemic has made a lot of us realize our work is worth more than we’re getting paid. But while our attitudes may have changed, the best way to level up hasn’t: negotiating. It’s not as scary as it sounds! This week, Delyanne talks to Mandi Woodruff-Santos about knowing your ...  Show more

You don’t need to have all the answers. Sometimes being a great manager is about asking questions and listening. In this episode you’ll learn how to use one of my favorite questions to create more engagement, collaborations, and responsibility with your team.

...