Against the Rules Season 3: The Ballad of Expertise

Against the Rules Season 3: The Ballad of Exp...

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Episode 1: Six Levels Down

Athenahealth was just another healthcare provider facing the biggest problem US doctors face: not treating patients, but getting insurance companies to pay their bills. But then the company figured out how to fix the problem, by recognizing an overlooked expert toiling in the hos ...  Show more

Episode 2: The Art of the Untold Story

Why can’t we see the experts right in front of us, even when they're saving our lives? Maybe it's because the specialized knowledge of many experts defies good storytelling. We hear from a nonprofit trying to elevate the esoteric work of government experts, and we hear from one o ...  Show more

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