55. Ideas & Empathy: How to Design and Commun...

Why being kind is the best investment.Can kindness be a company’s competitive advantage? Bonnie Hayden Cheng says yes — and she’s got a business metric to prove it: return on kindness.Cheng is a professor of management at City University of Hong Kong who researches how workplace ...  Show more

The keys to communicating clarity, not confusion.What separates communicators who clarify from those who confuse? The ability to “Simplify complexity,” says Adam Bryant. “I don't think you can be an effective leader if you can't do that.”Bryant is a senior managing director at th ...  Show more

This week’s conversation is with Sarah Stein Greenberg, the Executive Director of the Hasso Plattner Institute of Design at Stanford University (the “d.school”).

For over a decade, she has helped lead the d.school to nurture creative thinkers and doers and help spread th ...

Sarah Stein Greenberg is the Executive Director of the Hasso Plattner Institute of Design.  Sarah helps lead the d. school, an interdisciplinary institute at Stanford that nurtures innovators and spreads design thinking.   In this episode, Eric and Sarah Stein Greenberg discuss ...  Show more

Welcome to the first episode in our Design Better series on the creative process. In this series, we’re going beyond the confines of design to speak with some of the most creative people in the world, to learn how they approach collaboration, come up with innovative ideas, and ov ...  Show more

How to present an idea so it makes sense to other people, and has the best possible chance to shine and stick.This week Helen and Sarah explore some different strategies for presenting ideas at work. Whether it's a small idea to improve a process or a big idea to do something dif ...  Show more