20. What Makes a "Good" UX Professional?

20. What Makes a "Good" UX Professional?

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Incorruptible: How Great Companies Stay Great with Eric Ries

Most UX practitioners have spent their careers fighting for the user — pushing back against dark patterns, advocating for quality, and insisting that making things better for people is also better for the business. Eric Ries would say that instinct is exactly right. And that it's ...  Show more

60. Conversational Design and UI: Why Language Matters More Than Ever

What does it actually mean to design conversationally? Not "add a chatbot" — but genuinely apply the principles of human conversation to the systems we build?In this episode, host Laura Klein sits down with Erika Hall, author of Conversational Design and Just Enough Research, to ...  Show more

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