Listen and learn: how to make better conversation

Listen and learn: how to make better conversa...

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Where Did Punctuation Come From?

Ever wondered where all our squiggles and dots of modern punctuation come from? Author of On The Mark Florence Hazrat gives us a witty and fascinating insight into how punctuation began and has evolved through the centuries, continuing to adapt and change as our methods of writin ...  Show more

Bouncer George Bass on de-escalating conflict

Michael Rosen talks to security guard George Bass, the author of What The Bouncer Saw: Life on the Front Line of the Security Business. George says words and tone are his riot shield. He shares what he's learned about how to talk and joke people down from anti-social behaviour an ...  Show more

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