Can't Stand the Heat? Get Rid of the Friction

In the final episode of season two, Stanford Professor Bob Sutton and producer Rachel Julkowski look for signs of hope in and lessons gleaned from our friction-filled world. We can’t fix every messy, frustrating organization overnight, but we can increase predictability for emplo ...  Show more

Too much friction drives you crazy, but too little leaves you adrift. In this episode, Stanford Professor Bob Sutton and Hayagreeva Rao, professor in the Stanford Graduate School of Business and coauthor of Scaling Up Excellence, discuss their quest for the “just right” amount of ...  Show more

Do you feel like you’re hitting a wall at work? This week, Anne and Frances are joined by Master Fixers Bob Sutton and Huggy Rao. Bob and Huggy are professors at Stanford University and authors of “The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong ...  Show more

Most of the work we do requires coordinating and collaborating with others. But how can we ensure the benefits of working with others, while avoiding conflict that’s inherent to communicating within groups?

In this episode, Matt Abrahams speaks with <a href="https://www. ...

Get the unfiltered memos I send my team as we scale Acquisition.com to $1B+: Leila's Letters 

SHRM has it's problems—we all do—but it's time we start talking about what we can learn from their mistakes rather than focusing only on the mistakes themselves. In this episode, Pandy reviews the notes from a judge as he defines the lessons to be learnt and how we c ...