Teaching Remote Employees to Provide Effective Customer Service

Teaching Remote Employees to Provide Effectiv...

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Trauma-informed DEI --- Supporting Employees in the Workplace (and Upcoming Webinar)

Angela introduces the concept of trauma-informed DEI and previews the upcoming MSU ANDIE lab webinar on April 21, 2023 from 12pm to 1pm Eastern. 

 . 12 دقيقة و58 ثانية
Episode 34: Why Your Employees Are Quitting and What That Means for the Customer Experience

In this episode of People Talk, Angela discusses the current trend of quiet quitting, what it means for customer service, and what to do if you are thinking of quitting quietly 

 . 19 دقيقة و43 ثانية

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Managing the Future of Work: Microsoft’s AI Perspective
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Artificial intelligence is changing how we live and work in ways large and small. And it's why today we’re sharing an episode of Harvard Business School’s Managing the Future of Work podcast. In the episode “Microsoft’s AI perspective: From chatbots to reengineering the organizat ...  عرض المزيد

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Future of Consumer Food and Grocery Businesses
This Week in Business

Host Christian Terwiesch discusses disruption in the Consumer Food Industry with Sarah Mastrorocco, VP of Business Development at Instacart, and Josh Hix, Co-Founder and CEO of Plated, on Work of Tomorrow.<hr>

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HR Works Podcast: 2025 DEI Trends—What HR Leaders Need to Know (Part 2)
HR Works: The Podcast for Human Resources

Welcome back to HR Works! In this episode, we continue our conversation with Maureen O’Neill, DEI Officer at Consilio, the global leader in legal enterprise technology solutions and services. Listen in as she discusses the latest DEI trends in the workplace and what HR leaders ca ...  عرض المزيد

 . 10 دقيقة و22 ثانية
La pépite : Domy est une plateforme de mise en relation entre jeunes et thérapeutes - 23/10
Good Morning Business

Ce lundi 23 octobre, une plateforme qui permet de mettre en relation les jeunes patients et des thérapeutes adaptés, a été abordée par Annalisa Cappellini et Mariane Cam, fondatrice de Domy, dans la chronique La pépite, dans l'émission Good Morning Business, présentée par Pauline ...  عرض المزيد

 . 5 دقيقة و40 ثانية