Episode 28: Understanding How Employees Respo...

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Trauma-informed DEI --- Supporting Employees in the Workplace (and Upcoming Webinar)

Angela introduces the concept of trauma-informed DEI and previews the upcoming MSU ANDIE lab webinar on April 21, 2023 from 12pm to 1pm Eastern.

. 12min 58sec

Episode 34: Why Your Employees Are Quitting and What That Means for the Customer Experience

In this episode of People Talk, Angela discusses the current trend of quiet quitting, what it means for customer service, and what to do if you are thinking of quitting quietly

. 19min 43sec

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