WeBank: A Model for the Future of Digital Ban...

Banks are collecting more customer data than ever before. Yet most institutions still do not understand the customer any better. In this Banking Insights episode, I explain why that gap is widening, what Bank of America has built with Erica over 3.2 billion conversations, and why ...  Show more

Most banks still treat AI as a chatbot or efficiency tool. Bank of America built something much bigger. In this live conversation from the Financial Brand Forum, Jorge Camargo, Head of Digital Platforms at Bank of America, explains how Erica evolved from a simple virtual assistan ...  Show more

Our expert hosts, Sarah Kocianski and Ross Gallagher, are joined by some great guests to talk about the most notable fintech, financial services and banking news from the past week. This week's guests include: Imran Gulamhuseinwala OBE - Trustee of the Open Banking Implementa ...  Show more

With the help of fintechs, BaaS, third party providers and even M&As, banking as we know it is changing. Partnerships are proving to be the key to unlocking what the future of the banking ecosystem will look like. In this episode, Adam Davis sits down with a panel of guests for a ...  Show more

Our expert hosts, Simon Taylor and Kate Moody are joined by some great guests to talk about the most notable fintech, financial services and banking news from the past week. This week's guests include: Rhian Lewis - Author of the Cryptocurrency Revolution & Co-developer of alt ...  Show more

Our expert hosts, Simon Taylor and Mel Stringer, are joined by some great guests to talk about the most notable fintech, financial services and banking news from the past week. This week's guests include: Jamie Campbell, CEO and co-founder, Fronted Tom Renwick, Business Banki ...  Show more