Teresa Duncan - Epic Insurance Conversations

Your team looks slammed, the phones never stop, and patients keep checking in, yet production still feels soft. That disconnect is maddening, especially when you spot missed opportunities like unscheduled treatment that never gets followed up, overdue patients who quietly disappe ...  Show more

Hiring a hygienist feels like a risk. Not hiring one might be the bigger one.In this episode, the DPH coaches tackle the fears that keep you from making that hire. You'll learn the signs that tell you it's time to hire your first hygienist and when to add another, how to handle t ...  Show more

Shelly VanEpps and Alex Nottingham JD MBA discuss the importance of phone skills in converting new patients, enhancing the patient experience, and how team training is key to dental office success.

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Robyn Reis, Director of All-Star’s Hiring Service, and Alex Nottingham JD MBA discuss team longevity to hiring strategies. Learn how to foster a strong culture, retain top talent, and navigate the evolving needs of your practice.

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Jay Shorr and Alex Nottingham JD MBA discuss the importance of investing in training and clear reviews to boost team growth, prevent costly errors, enhance service, and drive long-term success.

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