S3E2. Customer Experience

What happens when digital transformation is driven by inclusion? Ashley Bale shares how the Insight app is creating new opportunities for people with disabilities through accessible technology, volunteering, community connection and independent living. An inspiring conversation a ...  Show more

Discover how digital solutions are improving emergency department processes. Bob Hudson interviews Emily Sully, Principal Support and Business Analyst at Digital Health and Care Wales and graduate of the Master's in Leading Digital Transformation, about her final Master's project ...  Show more

Today’s episode is another edition of our Coffee and Commerce series where we are joined by Vala Afshar, Chief Digital Evangelist at Salesforce to discuss creating a business culture designed to maintain the customer. Enjoy! Let me know what you think. Tweet me or leave a revi ...

In this episode of the #CX series, Ethan Beute, Chief Evangelist at BombBomb and coauthor of Rehumanize Your Business introduces for conversation the essence of customer experience: how you make people feel. Subscribe to hear every episode of Ethan's podcast, The Customer Experie ...  Show more

Today’s episode is #7 of Marketing For The Now. This show is all about listening to your customers, focused on how we as business leaders can listen to their customers in order to provide value. We’re joined by WWE’s Stephanie McMahon, Hinge’s Justin McLeod, and more. Enjoy! L ...

Podcast listeners, this is a great episode with Neal Dhingra in Los Vegas. We cover a lot of awesome topics like building D2C brands, why the consumer is my religion, and how convenience is king and understanding this will give you a leg up! Please tweet me @garyvee with your ...