S3E5. Leading Service Re-design

Discover how digital solutions are improving emergency department processes. Bob Hudson interviews Emily Sully, Principal Support and Business Analyst at Digital Health and Care Wales and graduate of the Master's in Leading Digital Transformation, about her final Master's project ...  Show more

Learn about the diverse challenges faced by Social Care Wales, the role of a service designer, and how Charmaine's final major project aims to leverage AI to improve customer service and information accessibility in the organisation. Join Mark Jackson from the Intensive and Learn ...  Show more

Anthony Taylor interviews Blair LaCorte, a seasoned CEO with extensive experience in private equity and aviation. They discuss Blair's journey, particularly his time at XOJet, where he transformed a struggling airline into a successful business through innovative strategies and a ...  Show more

In this episode, John Wilson is joined by Rick Vazza, an owner and operator of plumbing companies in the San Diego area. Rick Vazza discusses his journey of purchasing and launching a drain franchise, Zoom Drain in San Diego, as part of his existing plumbing business. He highl ...

Welcome to another episode of Impact Talk! In this thought-provoking conversation, we sat down with Saad AlRubaian ,a PR expert, social entrepreneur ,and Managing Partner of CYLKA to talk about his journey in the CSR space and the evolution of corporate social responsibility in t ...  Show more

In this episode, Isabelle Grosmaitre, Catalyst at Danone, and Co-Chair Collaboration for Healthier Lives at Consumer Goods Forum, discusses how the company defined its “One Planet. One Health” vision, what it took to embed sustainability into the core of the business and innovati ...  Show more