777: How to Observe and Listen like a Master ...

Ravi Rajani shows you how to build meaningful relationships, one conversation at a time. — YOU’LL LEARN — 1) The Three C’s of building trust2) What makes people say, “Tell me more” 3) Why compliments come across as insincereSubscribe or visit AwesomeAtYourJob.com/ep1125 for click ...  Show more

Jen Fisher discusses the strategic value of hope—and how leaders can harness it to improve wellbeing and transform the workplace. — YOU’LL LEARN — 1) Why hope is a valid strategy in the workplace2) How a few words can kill or build hope3) How to counter your brain’s tendency to b ...  Show more

This week I had the privilege of speaking with Michael Reddington. Michael is an expert forensic interviewer and the President of InQuasive, Inc., which provides businesses and leaders with the tools they need to impr ...

Chris Voss, a former FBI hostage negotiator and founder of The Black Swan Group, has returned to the podcast to impart his knowledge on how to get through to those who don’t want to listen. In making sales, creating contacts, or consulting your clients, the ability to negotiate i ...  Show more

On today’s episode, Clay is joined by Dr. Robert Cialdini to discuss Charlie Munger’s favorite book – Influence: The Psychology of Persuasion. Dr. Cialdini is a New York Times Best Selling Author of Influence and Pre-Suasion. He is also CEO and President of Influence at Work wh ...  Show more

Welcome to an episode with a Certified Forensic Interviewer, Michael Reddington. In this episode, Michael shares his knowledge as a CFI and how interviewing skills can be translated to the business world with the Disciplined Listening Method, an approach which he developed. He al ...  Show more