Gen-Z’s Great Expectations

A $15,000 mechanical bird named Molly has become an unlikely flashpoint for retail. After pop star Kelly Clarkson accused Brooklyn boutique Art of Play of treating her “like Julia Roberts’ character” in Pretty Woman, the dispute ignited a much bigger debate about customer service ...  Show more

Fashion's biggest wave of creative-director musical chairs is now a year or so in, and the early read is starting to emerge. Over a dozen major houses have brought in new leadership, and while the broader luxury market is still sluggish, the areas designers can actually move — pr ...  Show more

In the five years since the pandemic, fashion and beauty workplaces have undergone seismic change. Amid mounting economic uncertainty, geopolitical instability and the ongoing climate crisis, a workplace reckoning is underway. Employees are re-evaluating what truly matters at wor ...  Show more

It's the newest generation to enter the workforce, in their late teens and twenties, but many say they already feel burned out.From fears about AI taking their jobs, to lower pay and clashing values with older colleagues, we hear what’s driving Gen Z’s discontent in the workplace ...  Show more

On The Future of Fashion: The Innovators podcast, executive Americas editor Hilary Milnes speaks to Jenny Campbell, CMO of Kate Spade, and PayPal’s Greg Lisiewski on fashion’s outlook led by Gen Z trend setters. Gen Z set industry trends. That’s influenced how Kate Spade shows up ...  Show more

There are some new kids on the block!Gen Z’er’s are entering the workplace and they’re bringing their opinions, feelings, and social awareness with them.Some of our listeners are struggling to understand and work with this younger generation. Tune in to hear Mary and Chris’ strat ...  Show more