9 Reasons Why Service Managers Fail

On today's Drive By, Chris and Coach Christian answer not one, but two questions. They explain how to correctly mark up your dealer parts so that you make the most profit. It's a straightforward answer that will guarantee higher returns and higher pay checks. They also answer a q ...  Show more

In this episode of Service Drive Revolution #366, Chris, Hogi, and Adam keep the energy rolling right out of America's historic 250th Fourth of July weekend by tackling a digital process that is completely taking over the industry—and failing miserably in most shops: video inspec ...  Show more

Today we’ll hear about:  A son looking for advice on how to stay humble while taking over his dad’s business   A business owner wondering if he needs to have a replacement ready before firing someone   A veterinarian unsure if she needs to offer a sign-on bonus to compete with ...  Show more

Do you have an employee working against you? Dan and Alison answer your questions with the help of Adrian Gostick, an executive coach and author. They talk through what to do when your direct report is creating problems only to fix them, one team member is hoarding knowledge, or ...  Show more

Today, we’ll hear about: •       How to coach an employee who needs to improve in their job performance •       The best way to pass your business to family without financially screwing them •       How to know when you should buy new or used equipment for your business •       W ...  Show more

🚨BOOT CAMP IS BACK!🚨 Atlantic City. July 17th and 18th. Two days on objections, in-home sales, and the real conversations your techs are losing right now. Tickets and VIP info at wastenodaybootcamp.com Want to double your ticket average without being pushy? Get access to real-t ...  Show more