9 Reasons Why Service Managers Fail

9 Reasons Why Service Managers Fail

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The Correct Way To Present A Diagnostic Fee To Your Customers

On today's Drive By, Chris and Coach Christian answer not one, but two questions. They explain how to correctly mark up your dealer parts so that you make the most profit. It's a straightforward answer that will guarantee higher returns and higher pay checks. They also answer a q ...  Show more

Why Your Techs Quit & How To Motivate The Ones You Have (Part 2)

Service Managers, Fixed Ops Directors, and Dealership Owners — your technicians are the heartbeat of your production, but most managers are losing them because they're playing by an outdated rulebook. Motivation isn't just about the flat rate; it's about where you place your atte ...  Show more

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