Sustaining Number One

Brendan Harrington’s vast leadership background creates the culture for a great customer experience because he strives to create a great experience for his employees. He shares what it takes to create employee buy-in, how to resolve difficult situations, and what he’s discovered ...  Show more

Craig Nangle is not only an expert automotive technician but also a master in taking care of the customers needs and wants. He shares how to get the most out of your visit to the service department, what we need to know as a customer to get the best possible service outcome, and ...  Show more

Perry Holley and Chris Goede continue their discussion with Brian Porta from Hendrick Automotive Group as they explore the concept of developing a leadership pipeline. They examine how the Hendrick organization cultivates a culture of leadership development through daily practice ...  Show more

Are you struggling to balance high performance with strong relationships in your workplace?

Could you be overlooking key elements that are vital for a thriving culture?

If you're seeking to create a workplace where success doesn’t come at the cost of people, you’ ...

The mark of true care from a leader is actually taking the time to get to know your employees as individuals. On today's episode of the podcast, I am sharing a quick video about the importance of building great company culture and how to do it.

"Wha ...

Leaders exist on teams to provide guidance, inspiration, and motivation when working towards a specific set of goals. However, maintaining a high level of leadership excellence is not an easy task and requires leaders to actively build time in their schedule to work on supporting ...  Show more