We look at what China’s latest “Two Sessions” reveal about the direction of the world’s second-largest economy. With Beijing setting its lowest GDP growth target since 1991, the focus appears to be shifting from rapid expansion to stability in an increasingly uncertain global eco ...Show more
Starting a jet company against the odds
We meet the founder of one of India’s largest private aviation companies who overcame several life challenges before starting the business. After doctors initially told her she had months to live, Indian entrepreneur Kanika Tekriwal went on to build JetSetGo, one of the country’s ...Show more
Plot twist! Mary is keeping Chris on his toes by giving him the title of the episode without sharing the questions with him in advance – leaving him no time to prepare.How annoying is that?!In this episode, listeners share their frustrations at work in the hopes that Mary and Chr ...Show more
All businesses rely on customers. So, why do some businesses bend over backwards to keep customers happy, and why do some of them appear not to care? What is the impact of poor customer service on a business and how much does it cost them to invest in improving their infrastructu ...Show more
It's useful to know how you're doing at work, but feedback from managers and colleagues can often be unhelpful, upsetting, or even non-existent. So what's the best way to give and receive it?Evan Davis and guests discuss some top techniques, particularly in the tricky area of neg ...Show more
Do women really apologize more than men at work? We speak with a psychology professor and a leadership consultant about the impact that saying “sorry” and using other minimizing language has on job success, and what words and phrases to use instead. Guests: Karina Schumann and Sa ...Show more