How to complain

In the second of two episodes, Ed Butler tracks the whereabouts and connections of one of Europe's most wanted drug criminals. Despite denials from the President's family, law enforcement agencies say Jos Leijdekkers is enjoying privileged status in Sierra Leone. The country's Ju ...  Show more

Headspace started life as a mindfulness app. Now it's partnering with the US Navy and investing in artificial intelligence for mental health support.The company's CEO Tom Pickett speaks to us about therapy, the increasing role of technology, and tackling burnout at scale.If you'd ...  Show more

We often look down on people who complain a lot. Yet when something goes wrong in our own lives, many of us go straight to griping, grumbling and kvetching. This week. we talk with psychologist Ro ...

How confident would you feel about complaining if a restaurant meal was not up to scratch? Restaurateurs in the UK, South Africa and the United States compare stories of the most outrageous complaints they’ve received, and how they were dealt with. They tell Ruth Alexander how in ...  Show more

learn how to complain at work 

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