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How to Deal with Difficult People

A highly effective leader finds herself in the middle of a terrible mess, not of her own making. When her coach marvels at her ability to stay calm amidst the chaos, she shares a lesson she learned from her dad.Tools and concepts in this episode:“People are doing their best” embo ...  Show more

Overcoming the Barriers of Leadership

A chief officer reflects on the burdens of senior leadership. While grateful for its privileges, he’s keenly aware his title can put up barriers between himself and others. Typical burdens of leadership:People put up barriers because of your power;You are a public figure and will ...  Show more

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