How to have a hard conversation

893. Most workplace crises didn't have to be crises—they started small, stayed hidden, and grew. In this episode, Rachel Cooke explains why "firefighting" has become the corporate norm and how leaders can break the cycle. Learn how to build a monthly "slightly-off" conversation i ...  Show more

892. Is your team missing targets, dropping the ball, or responding to missed deadlines with a shrug?Many leaders believe accountability is a personality trait—you either have it or you don’t. But in reality, accountability is a design problem. When ownership is lacking, it’s usu ...  Show more

With all the time you spend at work, you tend to get comfortable around your peers, which can lead to talking more freely than you should. However, regardless of your friendly relationship with your coworkers, there are definite red flag conversations to avoid in the office.Moder ...  Show more

Stanford professor, author, and podcast host Matt Abrahams is back on the show to share simple tips that will help you think faster and talk smarter. You’ll learn:

A leader, initially described to his coach as clueless, confronts a hard truth about himself. In the process, he gains a four-step tool to guide him through tough conversations. Core Concepts in this episode: To convey a tough message and maintain a positive relationship: 1. Star ...  Show more

Whether you’re about to go nuts due to a stressful situation or just want to add a little extra color to a conversation, determining when and how to curse in the office is something to be handled very carefully. Modern Manners Guy is hosted by Richie Frieman. A transcript is avai ...  Show more