Why Some People Stand Up to Bullies and Other...

“Your call is very important to us.” Companies say things like this all the time in an effort to sound customer-focused and trustworthy. But do phrases like that actually reassure people—or do they quietly create the opposite reaction? Source: Michael Maslansky author of The Lang ...  Show more

Most credit cards have that little 3- or 4-digit security code you constantly get asked for when shopping online. It can feel like a nuisance—but that tiny number plays a surprisingly important role in reducing fraud in a very simple and effective way. https://www.chase.com/perso ...  Show more

Jonathan Haidt is a Professor at New York University’s Stern School of Business, social psychologist, and an author. The kids are not alright. Mental health is plummeting while anxiety and depression is on the rise. Just what are the contributing elements? Is it social media? Hel ...  Show more

How do you choose between jumping in with both feet vs. watching and learning? Listener Jordan DM’d to say that she’s having trouble finding the right balance of initiative and observation in her clerkships. To stand out, should she jump into situations and try to contribute? Or ...  Show more

To celebrate 800 episodes of Modern Wisdom, I broke down some of my favourite lessons, insights and quotes from the last hundred episodes. Expect to learn why starting the day with an imagined productivity debt is making you miserable, why being competent can be more of a curse t ...  Show more

My philosophy as a doctor has always been connect first, educate second. People don’t care how much you know until they know how much you care. And this goes for all relationships, not just doctor-patient. Good communication is something we’d all like to master. And today’s gues ...  Show more