The Conflict Conversation

A chief officer finds himself repeatedly triggered by a peer. Afraid he’s going to say or do something he’ll regret, he asks his coach for tools.Three categories of self-regulation tools:PhysicalInternalExternalA visual tool with specific tools in each category is in our Tool bin ...  Show more

A brilliant but rather shy leader is challenged by her management to be bigger, more executive, speak up more. She is grateful to work with a coach.You can build muscle around getting your voice heard by creating homework for yourself. Think of it like going to the gym: working o ...  Show more

Amy Gallo: HBR Guide to Dealing with Conflict Amy Gallo is an expert in conflict, communication, and workplace dynamics. She combines the latest management research with practical advice to deliver evidence-based ideas on how to improve relationships and excel at work. She is the ...  Show more

Disagreement and conflict may look the same on the surface, but the two concepts are, in fact, very different. According to Julia Minson, knowing how these notions differ is crucial to how you approach them. 

Conflict in relationships is inevitable. Our goal should not be to avoid conflict, but to navigate it in a healthy and respectable manner. Listen to today's show for a detailed overview about understanding conflict and how to navigate it better in your relationships. In this epis ...  Show more

Many of us would rank getting along with colleagues as an important aspect of work, but, as Amy Gallo explains, relationships devoid of disagreement can actually be less productive. 

“While our natural human in ...