The Conflict Conversation

The Conflict Conversation

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How to Stop Fighting at Work

Two leaders in a long-running feud both want the fighting to stop but cannot find their way to peace. Their coach gives them each homework to quiet the ill intent they ascribe to the other, allowing respect to emerge.It’s hard to stop fighting with a person who feels like sour mi ...  Show more

How to Deal with Difficult People

A highly effective leader finds herself in the middle of a terrible mess, not of her own making. When her coach marvels at her ability to stay calm amidst the chaos, she shares a lesson she learned from her dad.Tools and concepts in this episode:“People are doing their best” embo ...  Show more

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