S1E16: Southwest Airlines Case Study

Send us Fan MailMost case interview prep is written for US interviews. If you’re recruiting for a European office, you’ll walk into a different interview than the one you practiced.Laura Ackerman worked at McKinsey and BCG and has coached European candidates for 4 years. She brea ...  Afficher plus

Send us Fan MailBain interviews have different rules, and Abi Chen spent 6 years at the firm learning them from the inside.As a former Bain manager and now an MC coach, she interviewed candidates and helped decide who got an invite. So she knows where strong candidates lose groun ...  Afficher plus

It’s 2023 and Southwest Airlines’ stock is in a nosedive. With costs ascending, Southwest CEO Bob Jordan freezes hiring and slashes spending. Amid all that, a crisis at Boeing has left Southwest short on jets. With Southwest weakened, an unwelcome, activist investor rushes on boa ...  Afficher plus

It's 2021 and for the first time in nearly 50 years, Southwest Airlines posts an annual net loss. Amid the crisis, thousands of Southwest workers head for early retirement. The next year, Southwest is short on staff as Americans return to the skies. Pilots and flight attendants c ...  Afficher plus

Southwest Airlines announced some big changes recently, and customers of the “Love Airline” are not feeling it. Joe Guinto, a business reporter who wrote this season, joins David to discuss the airline’s next steps, and what it’ll take to keep fans and employees loyal. Later, Ban ...  Afficher plus

Scott answers a question regarding Southwest Airlines’ epic failure over the holidays and explains the three things a company should consider when dealing with a crisis. He also answers a question about Hulu and the other streamers offering ad tiers, and wraps by offering advice ...  Afficher plus