S1E16: Southwest Airlines Case Study

Send us Fan MailEveryone assumes AI is eating consulting alive – demand shrinking, firms pulling back. That's the narrative. The data from our July Consulting Market Outlook says something else entirely.In this episode of The Briefing, Japheth sits down with Namaan to unpack what ...  Show more

Send us Fan MailBCG's HireQuotient Online Assessment is the Online Case – same test, new platform.Katie – MC's Black Belt Advisor and ex-BCG – breaks down what's on it, how it's scored, and the thing that fails candidates outright.We walk through a live demo so you can see the me ...  Show more

It’s 2023 and Southwest Airlines’ stock is in a nosedive. With costs ascending, Southwest CEO Bob Jordan freezes hiring and slashes spending. Amid all that, a crisis at Boeing has left Southwest short on jets. With Southwest weakened, an unwelcome, activist investor rushes on boa ...  Show more

It's 2021 and for the first time in nearly 50 years, Southwest Airlines posts an annual net loss. Amid the crisis, thousands of Southwest workers head for early retirement. The next year, Southwest is short on staff as Americans return to the skies. Pilots and flight attendants c ...  Show more

Southwest Airlines announced some big changes recently, and customers of the “Love Airline” are not feeling it. Joe Guinto, a business reporter who wrote this season, joins David to discuss the airline’s next steps, and what it’ll take to keep fans and employees loyal. Later, Ban ...  Show more

Scott answers a question regarding Southwest Airlines’ epic failure over the holidays and explains the three things a company should consider when dealing with a crisis. He also answers a question about Hulu and the other streamers offering ad tiers, and wraps by offering advice ...  Show more