Data driving design decisions - Fanny Pourcenoux, Director of Global Design at Contentsquare

Data driving design decisions - Fanny Pourcen...

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Your AI got the answer right. So why don't customers trust it?

Episode web page: https://bit.ly/4yCmSZK Episode summary: What makes a great AI experience? It's about more than getting the right answer. In this episode of Insights Unlocked, guest host Mike Mace talks with Sara Logel and Kira Orlova from Auros’ Professional Services about why ...  Show more

 . 44min 41sec
How to build AI customer research workflows without losing the human touch

Episode web page: https://bit.ly/4zzktjl Episode summary: In this episode of Insights Unlocked, Nathan Isaacs chats with Caitlin Sullivan, founder of AI Customer Research, about how product, UX, and research teams can move beyond one-off AI prompts to build reliable, repeatable w ...  Show more

 . 37min 28sec

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