The Science of Productive Conflict

Jessica Campbell is a hockey coach with the Seattle Kraken, and the first full-time female assistant coach in NHL history to work behind the bench. In this episode, Jessica and Adam reflect on the lessons from being the first or only girl on a team, break down Jessica’s three cor ...  Show more

Leanne ten Brinke is a social psychologist at the University of British Columbia and an expert on narcissists, psychopaths, and liars. In this episode, Leanne and Adam debunk common myths about people with these dark personality traits and share tips for spotting them.They also b ...  Show more

Many of us would rank getting along with colleagues as an important aspect of work, but, as Amy Gallo explains, relationships devoid of disagreement can actually be less productive. 

“While our natural human in ...

Workplace conflict is inevitable. When people with different opinions and risk tolerances collaborate on projects or tasks, it’s normal for conflict to arise. As managers, we know all too well that conflict resolution in the workplace is vital for anyone hoping to nurture positiv ...  Show more

Every team experiences conflict at some point. Therefore, the question is not if or when, but how the conflict will unfold. Managers play an essential role in guiding the team’s ability to engage in healthy, productive conflict so that the team gets stronger and the work is be ...

Conflict is inevitable, but most of us were never taught skills to help us find our way through the dark corridors of this house called “Conflict.” This month’s coaching conversation illuminates predictable patterns and practical tools to navigate successfully through Conflict Ho ...  Show more