How to take “employee experience” into your o...

916. Getting better at AI isn't a technology problem. It's a work design problem. Drawing on a corporate "digital transformation" that never quite landed, Rachel Cooke explains why skill without structure has nothing to hold onto. She then walks through four questions that build ...  Show more

915. Your team missed the deadline, and the reasons are starting to sound like excuses. The instinct is to push harder: tighter check-ins, a firmer performance conversation, more pressure applied in the same direction. But the fastest move and the most useful move are rarely the ...  Show more

Every company’s success is tied to its talent - recruiting and retaining the employees needed to deliver high-level customer experiences that support the bottom line. Yet rapid transformation has disrupted many things that organizations used to do to maintain great company cultur ...  Show more

This week, Anne and Frances are back in the hot seat to help a listener tackle a common workplace problem: having less influence than we think we deserve. But how can you get more people to listen to your ideas? And figure out what’s getting in the way? Their advice offers valuab ...  Show more

Lakeisha Robichaux, founder and CEO of HR firm Chief of Minds, joins host Anne Sparaco to discuss the importance of accountability, clear communication, work-life balance, and aligning personal and business values in an organization’s employee engagement strategy. Noting that emp ...  Show more

What does it mean to be a professional in the working world today? According to executive coach Kevin Reid, "it's not just doing your job well. It's having the capability and the ability ...