The Cavalry

After severe storms struck Lake Charles, many homeowners expected to rebuild quickly. They had been paying home insurance premiums for years for just this moment. But instead of receiving prompt payouts, their claims were delayed and denied. In this episode, we learn how the insu ...  Show more

Toward the end of our team’s time in Lake Charles, the city made one last push to clean up debris that was still left over from back-to-back hurricanes. No one could have predicted what happened next. In our final episode, we learn how residents are trying to move forward after a ...  Show more

At long last, the government’s rescue effort kicks into high gear and buses arrive to evacuate people from New Orleans. But it’s too late for many residents, who died in their homes waiting to be rescued. Thousands of people’s lives are shattered, and the damage to the city is ex ...  Show more

When a disaster like Hurricane Ian destroys a house, the clock starts ticking. It gets harder for sick people to take their medications, medical devices may stop working without electricity, excessive temperatures, mold, or other factors may threaten someone's health. Every day w ...  Show more

Officials learn that the storm surge from Katrina has breached New Orleans’s levees, allowing water to pour into the city. Soon, 80 percent of New Orleans is underwater. Many residents become trapped in their homes, and are forced to climb into their attics and onto rooftops, as ...  Show more

Days after Hurricane Katrina floods their city, residents of New Orleans become increasingly desperate, as the government bungles the rescue effort. Using doors and other items to make improvised rafts, people make their way from their flooded homes to the Superdome and the Conve ...  Show more