Communication Case Study: What We Can Learn F...

In this episode, Dr. Laura Sicola interviews Angelo J Valletta, CEO of Ben Franklin Technology Partners, about leadership communication and taking risks. They discuss the importance of concise communication, the challenges of being an expert in a specific field and the need fo ...

In this episode of Speaking to Influence, Dr. Laura Sicola interviews Aundrea Mitchell, president of Customer Contact Services. Aundrea shares her experiences of handling a major error, turning a crisis into trust.

Hear how she faced the challenge head-on, communicated ...

We should all be audience-centric in communication. But, as Julian Treasure contests, we need to take it one step further. What is the listening I am speaking into?, he says, is the question every spea ...

WORDS have POWER. This FLASHBACK MASHUP episode will teach you how to HARNESS that power by becoming a master communicator. You’ll hear profound teachings from me and one of the greatest communicators on the planet, John Maxwell. This episode is packed with valuable strategies th ...  Show more

If you can get your audience to believe what you believe then there is a strong chance that they'll buy into your idea, product, service or movement. There is an art and a science to achieving this and a big part of this relates to the language you use with your audience. That's ...  Show more

Disagreement and conflict may look the same on the surface, but the two concepts are, in fact, very different. According to Julia Minson, knowing how these notions differ is crucial to how you approach them.