429. Q&AF: Employee Maturity, Recommendation ...

On today's episode, Andy & DJ break down the Clinton camp's push for the DOJ to release of the remaining Epstein files, Nicki Minaj's call for men to look up to strong role models along with an awkward moment where she labeled JD Vance an 'assassin,' and a recap the Anthony Joshu ...  Show more

On today's episode, Andy answers your questions on how to break the cycle of on-and-off discipline, how to balance gratitude with the drive to improve, and how to manage the feeling of being behind even when you're doing the work. 

Are you looking for ways to grow your jewelry brand and build trust with prospective customers? You may want to consider leveraging your current customers and involving them in your marketing efforts. To find out how to make your customers a part of your business and marketing st ...  Show more

Chris Johnson and his team (along with noted generational researcher, Jason Dorsey), recently conducted a study that looked at the differences between generations and how they view customer experience. There were more than a few surprises in the findings. Chris joins our host Dia ...  Show more

Send us a textAre you confusing customer service with customer experience? Right now, you might be wondering, “Huh? What’s the difference?” Customer service is reactive; it’s all about handling problems as they arise. But an incredible customer experience is a thoughtfully design ...  Show more

Kylie Luff, Senior HR Consultant at OneDigital, joins to discuss stay interviews, what you can learn from them, best practices for retention, and the affect of turnover on businesses.