Banking is at the Beginning of the Interface ...

For decades, banks have forced customers into frustrating phone trees and rigid IVR systems—all in the name of efficiency. But what if automation could actually strengthen customer relationships instead of eroding them? In this episode of Banking Transformed, Jim Marous speaks wi ...  Show more

About 25% of Americans can’t get a credit card from a major bank, and more than half are one or two missed paychecks from a credit crisis. Yet most financial institutions still design their products for prime borrowers and pretend the rest of the market doesn’t exist.In this epis ...  Show more

About this episode: AI is everywhere-your newsfeed, your boardroom, your LinkedIn inbox. But when it comes to real, customer-facing use cases in finance… there’s not much to see. Why isn’t AI transforming the customer experience yet? What’s working behind the scenes, and what’s j ...  Show more

Our expert host, Adam Davis, are joined by some great guests to talk about sustainability in the financial services industry. After covering what products are available for climate aware customers, Adam and the guests now want to look at the bigger and talk about what the financi ...  Show more

About this episode:In this episode, in partnership with Enfuce, host Benjamin Ensor dives into the real state of banking transformation in today’s digital-first world. It’s no longer just legacy banks versus neobanks; it’s about who can truly meet rising customer expectations, ma ...  Show more

Join hosts Benjamin Ensor and Nadine Timmer-Bodenstein and some great guests as we discuss the biggest fintech and financial services news this week. Topics covered include: Monzo launching three new controls to protect their users from fraud, Revolut posting record profits as I ...  Show more