Holiday Shopping in 2020

Holiday Shopping in 2020

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Convenience or discovery: Which mission will your store serve?

As AI reshapes how consumers browse, shop, and buy, retailers must choose a mission for every location—and commit to it.See www.mckinsey.com/privacy-policy for privacy information 

Pacsun’s Gen Z playbook: Listen, learn, and let go

Pacsun CEO Brieane Olson talks to McKinsey partner Pamela Brown about community co-creation, leadership lessons, and what’s next for Gen Z and for Pacsun.See www.mckinsey.com/privacy-policy for privacy information 

Recommended Episodes

Holiday shopping: Consumer savvy and retailer responses
The McKinsey Podcast

Across the United States, consumers are continuing to spend, but they’re not opening their wallets too wide. Joining us are McKinsey partners Colleen Baum and Tamara Charm who say retailers that offer personalized promotions, same-day delivery, and “buy now, pay later” plans are ...  Show more

Holiday Shoppers Buying Now, Paying Later
Bloomberg Businessweek

Nicole Larson, Head of National Retail Research at Colliers, discusses consumer's holiday retail spending habits. Hosts: Tim Stenovec and Bailey Lipschultz. Producer: Paul Brennan. See omnystudio.com/listener for privacy information. 

The evolving face of retail
Reuters World News

It's the day after Black Friday and holiday shopping is officially underway. That much has stayed the same. In this episode though, we take a look at what’s different this shopping season. Arriana McLymore, Helen Reid and Siddharth Cavale join the Reuters World News podcast to un ...  Show more