Holiday Shopping in 2020

Agentic AI can automate routine work and improve merchandising decisions at scale. What does it take to translate potential into performance?See www.mckinsey.com/privacy-policy for privacy information 

Union Square Hospitality Group’s Chip Wade and John Ragan share their perspectives on customer experience, restaurant technology, and the future of dining.See www.mckinsey.com/privacy-policy for privacy information 

Across the United States, consumers are continuing to spend, but they’re not opening their wallets too wide. Joining us are McKinsey partners Colleen Baum and Tamara Charm who say retailers that offer personalized promotions, same-day delivery, and “buy now, pay later” plans are ...  Show more

When you’re grocery shopping and see a product that claims it’s “good for the planet” or “society” - are you more inclined to buy it?

If yes was your answer, you’re not alone. This is according to a joint study by McKinsey and Nielson IQ about US consumer behavior and s ...

McKinsey analyzed 14 new trends in its latest report on business technology. Here are the three that leaders need to know about most.

In this episode of The McKinsey Podcast, partners Michael Chui and Roger Roberts speak with McKinsey editorial director Roberta Fusaro a ...

McKinsey spoke with more than 5,000 travelers across geographies and generations as part of a recently published survey that reveals clear differences in behaviors, motivations, and expectations among a diverse set of tourists. On this episode of The McKinsey Podcast, McKinsey’s ...  Show more